Shipping policy

Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days after payment is received.
  • Orders are not processed or shipped on weekends or holidays.
  • During periods of high order volume, processing times may be delayed.

Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on the destination and shipping method selected.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days
  • International Shipping: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, please contact us at plAntZ@gmail.com and we will assist you in resolving the issue.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product.