Shipping policy
Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- During periods of high order volume, processing times may be delayed.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on the destination and shipping method selected.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please contact us at plAntZ@gmail.com and we will assist you in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product.